Privacy Policy

Last updated: May 17, 2026

This Privacy Policy explains how EM Tech Support collects, uses, shares, and protects information when you visit this website, submit a support request, communicate with us, or interact with third-party links and services on the site.

Information we collect

We may collect information that you choose to provide, including your name, email address, phone number, service selection, support message, business name, appointment details, and any files or technical details you voluntarily send to us. Please do not submit passwords, payment card numbers, government identification numbers, private keys, medical information, or other highly sensitive information through the website form.

We may also receive basic technical information automatically, such as IP address, browser type, device type, referring pages, approximate location derived from network information, pages visited, time of visit, and diagnostic logs generated by hosting, security, analytics, or advertising providers.

How we use information

We use information to respond to inquiries, provide support, schedule appointments, communicate about services, improve the website, maintain security, prevent spam or abuse, comply with legal obligations, keep business records, and evaluate advertising or referral campaign performance.

Google services, cookies, and similar technologies

This website may use Google services such as Google Analytics, Google Search Console, Google Ads, Google AdSense, Google Tag Manager, Google Maps, embedded Google content, and/or Google reCAPTCHA. These services may use cookies, identifiers, IP addresses, device information, browser information, interaction data, and similar technologies to provide analytics, security, advertising, measurement, fraud prevention, and website functionality.

Google may process information according to its own policies and service terms. You can learn more from Google’s Privacy Policy and Google’s advertising/cookie information. Browser settings, Google account settings, ad settings, and applicable consent tools may allow you to limit or opt out of some tracking or personalization.

If reCAPTCHA or similar anti-spam technology is enabled, it may analyze interactions with the site to determine whether activity appears automated or abusive. This protects the contact form and website from spam and misuse.

Cookie consent and EU/UK visitors

Where required by the GDPR, UK GDPR, ePrivacy rules, or similar laws, EM Tech Support asks for consent before setting or reading non-essential analytics, advertising, referral, personalization, or third-party cookies. Strictly necessary cookies may be used without optional consent when they are required to provide the website, store your cookie choices, protect forms, maintain security, or remember accessibility-related settings.

The cookie banner lets you accept all optional cookies, reject optional cookies, or choose categories such as analytics, marketing/referrals, and preferences. Optional categories are not preselected by default. You can change or withdraw your consent at any time by using the “Cookie Settings” link in the footer.

If you reject optional cookies, you can still use the website, but some analytics, embedded content, advertising measurement, referral tracking, or personalization features may not run. External websites linked from ads or referral placements may use their own cookies and privacy practices after you leave this website.

Advertising, affiliate, and referral links

The website may display advertising, sponsored placements, affiliate links, or referral links to third-party companies such as financial, software, hosting, productivity, security, or technology providers. If you click an external link, the third party may collect information directly from you, use cookies or similar technologies, and apply its own terms and privacy policy. EM Tech Support may receive referral fees, affiliate commissions, credits, or other consideration from some third-party links or promotions.

External advertisements and links are provided for convenience and do not mean that EM Tech Support controls, guarantees, or is responsible for the third party’s products, pricing, availability, security, privacy practices, financial outcomes, investment performance, advice, statements, or customer service.

Advertisement cards may display a third-party company name, logo, brand color, or other brand identifier to help visitors recognize the destination. Logos and brand colors remain the property of their respective owners, are used only to identify the linked company or offer, and do not imply sponsorship, endorsement, partnership, or approval unless expressly stated in writing.

Sharing information

We do not sell your contact form information. We may share information with service providers and vendors that help us operate the website, deliver email, manage hosting, provide security, analyze traffic, schedule support, process payments, or perform requested services. We may also disclose information when required by law, to protect rights or safety, to prevent fraud or abuse, or in connection with a business transfer.

Data retention

We keep information only as long as reasonably needed for support, business records, security, legal compliance, dispute resolution, and operational purposes. Retention periods vary based on the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards, but no website, email system, hosting provider, remote support session, or internet transmission can be guaranteed 100% secure. You are responsible for backing up important data, protecting passwords, maintaining account security, and avoiding submission of sensitive credentials through ordinary web forms or email.

Your choices

You may contact us to request access, correction, deletion, or limitation of personal information where required by applicable law. Some information may need to be retained for legal, security, billing, or legitimate business purposes. You can also use browser controls to block cookies, although some site functionality may not work as intended.

Children’s privacy

This website is intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can review and delete it where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after updates means you accept the revised policy.

Contact

Questions about this policy can be sent to info@emtechsupport.com.