Terms and Conditions

Last updated: May 17, 2026

These Terms and Conditions govern your use of this website and any request for information or services from EM Tech Support. By using the website, submitting a form, clicking external links, or engaging EM Tech Support, you agree to these Terms.

Website information only

Website content is provided for general informational and marketing purposes. It is not legal, financial, tax, investment, cybersecurity compliance, insurance, medical, or professional advice. You should consult qualified professionals for advice specific to your circumstances.

No guarantee of results

Technology support involves third-party hardware, software, networks, internet providers, cloud platforms, user settings, account permissions, device condition, malware, backups, and other factors outside EM Tech Support’s control. EM Tech Support does not guarantee uninterrupted service, successful repair, data recovery, security outcomes, compatibility, performance, or that every issue can be diagnosed or resolved.

Your responsibilities

You are responsible for maintaining current backups, preserving software licenses and account credentials, confirming that you have authority to request work on devices or accounts, reviewing any recommended changes before approval, maintaining physical and account security, and complying with applicable laws and third-party terms. Do not provide passwords or sensitive credentials through website forms.

Service authorization

By requesting support, you represent that you own or are authorized to access the devices, accounts, networks, data, and systems involved. You authorize EM Tech Support to perform the requested troubleshooting, configuration, repair, cleanup, remote support, or advisory work that you approve. You acknowledge that technical work may involve risk, including temporary downtime, configuration changes, software removal, data loss, incompatibility, or failed repairs.

Limitation of liability

To the maximum extent permitted by law, EM Tech Support, its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, consequential, special, punitive, exemplary, or lost-profit damages; loss of data; loss of business; loss of goodwill; downtime; security incidents; third-party failures; device failure; software defects; network outages; financial losses; or investment outcomes, even if advised of the possibility of such damages.

To the maximum extent permitted by law, EM Tech Support’s total liability for any claim related to the website or services will not exceed the amount you paid to EM Tech Support for the specific service giving rise to the claim during the three months before the event, or $100 if no amount was paid.

Third-party links, ads, referrals, and financial disclaimer

The website may include external advertisements, sponsored placements, affiliate links, or referral links to third-party companies, including financial, investment, software, hosting, productivity, security, or technology providers. Third-party links are provided for convenience only. EM Tech Support does not control, endorse, warrant, or assume responsibility for third-party websites, products, services, terms, privacy practices, pricing, availability, statements, security, support, or outcomes.

Third-party logos, trademarks, trade names, and brand colors shown in ads or referral cards are used only for identification of the linked destination. Unless a separate written agreement says otherwise, those brand references do not create an endorsement, agency, franchise, partnership, employment, joint venture, or guarantee by EM Tech Support or by the third-party company.

Links to financial or investment-related companies, including Robinhood or similar services, are not investment advice, financial advice, tax advice, or a recommendation to buy, sell, trade, or hold any security, cryptocurrency, option, product, or service. Investing involves risk, including possible loss of principal. You are solely responsible for reviewing all third-party disclosures, fees, eligibility rules, risks, and terms before using any external service.

Security disclaimer

Cybersecurity recommendations are risk-reduction measures, not guarantees. No system can be made completely secure. EM Tech Support is not responsible for breaches, malware, phishing, account compromise, ransomware, data loss, identity theft, unauthorized access, or other security events caused by third parties, user actions, pre-existing conditions, weak credentials, unsupported devices, unpatched systems, or factors outside our control.

Payments, estimates, and availability

Unless a written agreement states otherwise, estimates are non-binding, prices and availability may change, and services are subject to scheduling, technical feasibility, and acceptance by EM Tech Support. Third-party charges, subscriptions, licenses, hardware, software, replacement parts, shipping, and vendor fees are your responsibility unless otherwise agreed in writing.

Acceptable use

You agree not to misuse the website, submit false information, attempt unauthorized access, interfere with website operation, upload malicious code, harass staff, or request assistance with illegal, harmful, deceptive, or unauthorized activity. EM Tech Support may refuse or discontinue service at its discretion.

Indemnification

You agree to defend, indemnify, and hold harmless EM Tech Support from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, violation of these Terms, unauthorized service request, violation of third-party rights or terms, or failure to maintain backups, credentials, licenses, or required authorizations.

Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after updates means you accept the revised Terms.

Contact

Questions about these Terms can be sent to info@emtechsupport.com.